Favorite Links to CRM WebSites

Below are some useful CRM related system manufacturers and consultants for the type of business application you are currently considering. These are collected here for your convenience and may or may not be suitable for your business objectives.

Web Site

Type

Product

www.informatica.com

Analyser

Informatica

www.tibco.com

Analyser

ActiveExchange & ActivePortal

www.ibm.com

Analyser, Report Writer, Information Transfer

WebSphere

www.sas.com

Analyser, Report Writer, Information Transfer

SAS

www.vitria.com

Analyser, Report Writer, Information Transfer

BusinessWare

www.webmethods.com

Analyser, Report Writer, Information Transfer

webMethods

www.fairisaac.com

Analysis Customer Information

Strategy Machines

www.amdocs.com

Billing B2C

Amdocs

www.convergys.com

Billing B2C, CRM Outsourced

{None}

www.divine.com

Consultant CRM, ERP, design work

{None}

www.sykes.com

Consultant CRM, ERP, design work

{None}

www.eloyalty.com

Consultant eBusiness

{None}

www.pegasystems.com

CRM

Pega

www.atg.com

CRM B2C

ATG 6

www.aspect.com

CRM Contact Centre

Aspect

www.concerto.com

CRM Contact Centre

Contact Pro, Ensamble

www.inin.com

CRM Contact Centre

Communite, Mobilite

www.dendrite.com

CRM Healthcare

Force & J-Force

www.primus.com

CRM Help Desk, Knowledgebase

Primus

www.apropos.com

CRM Multichannel Call Centre

Apropos

www.apacteleservices.com

CRM Outsourced

ServicePAC

www.sitel.com

CRM Outsourced

{None}

www.west.com

CRM Outsourced, Service, Billing

{None}

www.onyxsoftware.com

CRM Portals

Onyx

www.witsys.com

CRM Recording

eQuality Suit

www.chordiant.com

CRM Sales & Marketing, B2C

Chordiant 5

www.applix.com

CRM Sales & Marketing, Reporting

Applix

www.bluemartini.com

CRM Sales, Marketing, Channels

Blue Martini

www.pivotal.com

CRM Sales, Marketing, Contact Centre

Pivotal

www.sap.com

CRM Sales, Marketing, Contact Centre

SAP

www.firepond.com

CRM Sales, Service

SalePerforma, ServicePerforma

www.greatplains.com

CRM Sales, Service, Accounts

greatplains, navision

www.firstwave.com

CRM Sales, Service, Marketing

FirstWave

www.astea.com

CRM Sales, Service, Support

AllianceEnterprise

www.epiphany.com

CRM Sales, Service, Support, Marketing

E.piphany E.6

www.remedy.com

CRM Service

Remedy

www.sento.com

CRM Service

Sento Assist

www.serviceware.com

CRM Service

eService

www.egain.com

CRM Service B2C

eGain

www.liveperson.com

CRM Service, Analysis

Liveperson

www.kana.com

CRM Service, Marketing

Kana

www.talisma.com

CRM Service, Sales, Workflow

Talisma

www.viryanet.com

CRM Service & Repair

ViryaNet

www.supportsoft.com

CRM Support

Resolution Suite

www.sibel.com

CRM, ERM, etc.

Siebel 7

www.peoplesoft.com

CRM, ERM, MRP etc.

PeopleSoft

www.oracle.com

CRM, ERM, MRP, Portal

Orical9i

www.jdedwards.com

CRM, ERP, Supply Chain, etc

ERP 8.0

www.navision.com

CRM, MRP, Account, Support

Axapta & Attain

www.epicor.com

CRM, MRP, Accounts, etc.

e by Epicor

www.jbaworld.com

CRM, ERP, MRP etc

System21

www.clicksoftware.com

Field Service

Click

www.broadvision.com

Portal Generator, B2C

Broadvision

www.vignette.com

Portal Generator, B2C

Vignette

www.askjeeves.com

Portal Search Engine

askjeeves

www.selectica.com

Product Configurator & Quote Generator

iss

www.sopheon.com

Knowledge Infrastructure

{None}

www.tekelec.com

Security

Eagle, Vxi

www.nuance.com

Telecoms, IVR & CTI

Nuance

www.intervoice.com

Telecoms, IVR, Portals

Omvia, Onevoice

www.avaya.com

Telecoms, IVR, Routers

{various}

www.nice.com

Telecoms, Recording & Logging

Nice

www.nortel.com

Telecoms, Switch, IVM

{various}

 


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